To apply the latest change to the Byosphere license, please follow these steps (the user has to have admin privilege):
- Login to the Admin Portal:
- Click on the 'Licenses' tab in the left Panel
- Click on the 'Edit' icon under 'Actions':
- On the next Window, select 'Online' for 'Method' and click 'Synchronize'. See 'Online License Management' subsection under 'Licenses page' of user-guide attached for further guidance.
- If it doesn't work, attempt with 'Offline' for 'Method'. See 'Offline License Management' subsection under 'Licenses page' of user-guide attached for further guidance.
- If still it doesn't work, copy your License Key into a Notepad, then return the license (offline) (see first screenshot below) and finally, add it again by pasting License Key and typing your Company name (see second screenshot below)
- If any of the solutions above work, please contact firstname.lastname@example.org